Frequently Asked Questions

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Purchases & Refunds

Payments are made through Paypal. Please contact them for support. If that doesn't work, Contact us. We will help you with any glitches.
Contact us with your reason for requesting a refund. We want you to be happy with what you purchased.
You will find the place to enter your coupon in the cart and on the Check Out page. If it doesn't work, contact us.

Making Courses

It is not possible to change your User Name, But, you can change things in your profile and we can change what is not possible to change there. Contact us if you need more help.
It is easy to unsubscribe. At the bottom of each email you will find an unsubscribe link.
When you log in, there is a link to change your password.
Missing mobile purchase
If you purchased a course on iOS or Android, it's possible that the course was not registered to your account. Please email your purchase receipt to support@transformationaltools.com.
Multiple e-mail accounts
If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.

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